Strengthening Capacity through an Internal Financial Inclusion CoP

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The Agence Française de Développement (AFD) Group has a financial systems strategy and operational teams that work on financial inclusion projects. However, staff rotations and operational realities at field bureaus have revealed a need for greater expertise and awareness of financial inclusion across AFD Group, especially in the context of the 2030 Agenda for Sustainable Development. How can an organization effectively and efficiently build internal capacity around a cross-cutting development theme? This case study examines a thriving internal community of practice that is sharing good practices in financial inclusion and strengthening operations across AFD Group.

Document Information

Document Type Case Study
Author Molly Tolzmann
Year of Publication 2019
Publisher CGAP
Number of Pages 4 pages
Region / Country 全球 /
Primary Language 英语
Keywords Financial Inclusion, Capacity Building, community of practice
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