A Tale of Two Sisters: Microfinance Institutions and PAYGo Solar

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Insights into the future of partnerships of microfinance institutions

The microfinance institutions of the future will not know every client personally. They will acquire and service customers through a variety of partnerships, products, and channels, as some providers are already demonstrating. The institutions that are able to build the right bundles of partnerships, products, and channels will thrive—and will help their clients to do the same.

This publication traces the journey of two global microfinance groups, Baobab and FINCA, that have worked with their “sister” pay-as-you-go (PAYGo) solar subsidiaries in Africa to acquire new customers and offer existing customers new financial products. Using this template, other microfinance institutions could reach more customers through partnerships with asset finance companies, fintechs, and others.

Document Information

Document Type Paper
Author Daniel Waldron, Alexander Sotiriou, and Jacob Winiecki
Year of Publication 2019
Publisher CGAP
Number of Pages 28 pages
Region / Country Global /
Primary Language English (en)
Keywords Microfinance plus, institutions, service customers, global micro-finance groups
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