Digital Financial Services Measurement Framework

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A range of indicators are used to measure the digital financial services and payment landscapes. This measurement framework is created to characterize various measurable components of the digital payments ecosystem that could be tracked over time. It incorporates access, adoption and usage indicators, distinguishing between receiving payments and making payments. It considers drivers that influence the adoption and usage of digital payment solutions. 

This framework will enable practitioners to identify new digital payment indicators and to structure existing ones.

Document Information

Document Type Paper
Author Claire Hayworth, Chris Colli & Illana Melzer
Year of Publication 2019
Publisher Insight to Impact (i2i)
Number of Pages 43 pages
Region / Country Global /
Primary Language English (en)
Keywords digital financial services, Remittances and Payments
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