Strengthening Capacity through an Internal Financial Inclusion CoP

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The Agence Française de Développement (AFD) Group has a financial systems strategy and operational teams that work on financial inclusion projects. However, staff rotations and operational realities at field bureaus have revealed a need for greater expertise and awareness of financial inclusion across AFD Group, especially in the context of the 2030 Agenda for Sustainable Development. How can an organization effectively and efficiently build internal capacity around a cross-cutting development theme? This case study examines a thriving internal community of practice that is sharing good practices in financial inclusion and strengthening operations across AFD Group.

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