Client Protection Certification Standards

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The Client Protection Standards describe where the financial inclusion industry sets the bar in terms of client protection. In order to be Client Protection Certified, providers need to comply with the indicators corresponding to the following 25 adequate standards of care for client protection.

Document Information

Document Type Technical Note
Year of Publication 2016
Publisher Smart Campaign
Number of Pages 23 pages
Region / Country Global /
Primary Language English (en)
Keywords Client Protection, Microfinance
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