Using Key Performance Indicators (KPIs) in Inclusive Insurance Supervision

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Key Performance Indicators are a powerful tool for supervisors to regularly evaluate the development, soundness and appropriateness of the inclusive insurance sector. ICP 9 on Supervisory Review and Reporting sets out that risk-based supervision should use both offsite monitoring and onsite inspection, and supervisors should collect the necessary information to conduct effective supervision and evaluate the insurance market. Collecting financial and non-financial data, both quantitative and qualitative, enables supervisors to continuously monitor the condition, conduct and risk profiles of insurers, thereby being a critical resource for supporting risk-based supervision. This paper provides some insight into how some common Key Performance Indicators can inform the supervisory development and review of inclusive insurance.

Document Information

Document Type Paper
Author Clémence Tatin-Jaleran; Hui Lin Chiew
Year of Publication 2019
Publisher a2ii
Number of Pages 31 pages
Region / Country Global /
Primary Language English (en)
Keywords inclusive insurance, Supervision, KPI
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