Mobile Money Deployment

Short Course

Tuesday, February 19, 2019 to Thursday, February 21, 2019
Accra, Ghana

Mobile Money is quickly changing the nature of financial service provision – with promising opportunities to reach more customers and offering a more complete suite of relevant products. However, providers face multiple obstacles leveraging this opportunity – platforms are not always accessible, customers are difficult to serve on digital-only channels, and ad-hoc partnerships pose obstacles many providers find difficult to surmount. This is a training program that pulls together real examples of organizations that are or have gone through the transformation process as a result of structured and innovative process.

Program Topics:

  • Module 1 : Recent developments in Mobile money and Inclusive Finance.
  • Module 2: The Mobile Money Ecosystem.
  • Module 3 Product offerings.
  • Module 4 Regulatory structures.
  • Module 5: Implementing a Mobile Money system.
  • Module 6: Fraud and security issues on mobile money.
  • Module 7: Customer services perspectives.
  • Module 8: Agents obligations.
  • Module 9: Liquidity Management.
  • Module 10: Know your customers

Target Audience: 

  • Microfinance practitioners; 
  • Central Bank officials; 
  • Telcos;
  • Donors; 
  • Investors; 
  • Financial inclusion specialists; 
  • Officials from the Ministry of Finance; 
  • Staff of developmental agencies; 

Cost: 

  • $1000 per delegate.
  • Airport pick up and drop off will be provided.
Organizer Financial Inclusion Advocacy Centre
Email info@financialinclusionadvocacy.org
Related Region / Country Africa /
Related Resources Event information  -  English (en)

Keywords digital financial services