Delivering Formal Financial Services to Savings Groups: A Handbook for Financial Service Providers
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This handbook serves as a tool for FSPs in the design and delivery of financial services to SGs. The handbook is comprised
of three sections:
- Section 1: describes the market segment, who the customers are and what services they want.
- Section 2: provides insights into the three main challenges that financial service providers face in serving this market — last mile delivery, understanding the consumer needs and determining the business value — and how to respond to them.
- Section 3: details the steps in the design and delivery of financial products to SGs and includes case studies that illustrate the successes and challenges realized in this process.
|Author||Chitedze, S., Bist, R., Statham, C., et all.|
|Year of Publication||2017|
The SEEP Network
|Number of Pages||32 pp.|
|Region / Country||Global /|
|Primary Language||English (en)|
|Keywords||Financial Services, saving groups, Savings, Deposit Services|