Digital Finance: How to reach rural customers?

Webinar

Wednesday, November 20, 2019

Most digital financial services users around the world live in cash-based societies, and they require a cheap and easy way to switch between the worlds of cash and digital currency. Agent networks that provide this service tend to cluster around urban and peri-urban areas and larger rural towns. However, global evidence shows that emerging agent network business models are improving agent viability in remote areas home to many of the world's poor, financially excluded populations. 

Based on an analysis of these models, this report describes six principles for effective cash-in/cash-out agent networks at the last mile and highlights examples of where they are being applied throughout the world. Digital financial services providers, policy makers, and regulators will find concrete recommendations for putting these principles into practice to advance financial inclusion.

Author Emilio Hernandez
Organizer FAO Technical Network on Sustainable Food Value Chains - Development and Finance (SFVC D&F), and SAFIN
Region / Country Global /
Related Resources Instructions for Participating Onlline

Keywords Business and markets, Distribution, Payments, Remittances and Payments
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